For over a decade, employees have been pressured to reduce the complexity and improve the efficiency of managing their paperwork. However, many employees have resisted ISO standards in this direction because of the increased documentation it requires. They believe that document control procedures reduce their individual effectiveness rather than improve the overall quality of their organizations and products. As a consequence, some organizations have failed to adopt standardized document control procedures in order to meet unique customer needs and expectations. Finally, the mess of document management will lead to problems with both quality and efficiency in your organization. A basic understanding of and adherence to ISO standards, however, can help any company to succeed over the long haul.

How do you make these standards manageable and get your staff to focus on the real benefits of “Quality”, “Efficiency”, and “Effectiveness”? Is there any tool that makes document management both easy and professional?

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